The standard terms and conditions of our provider, The Cloud – apply to this service - except that services are supplied by IDT Retail Europe and not The Cloud, and thus all references to The Cloud need to be replaced by references to IDT Retail Europe.”
Die Allgemeinen Geschäftsbedingungen unseres Anbieter, The Cloud um diesen Dienst gelten- ausser, dass die Dienstleitungen werden von IDT Retail Europe versogt und nicht von The Cloud, und damit alle Verweise auf The Cloud müssen durch Verweise auf IDT Retail Europe abgelöst oder ersetzt werden
UK and Sweden
Terms and Conditions of Use for IDT’s Wireless LAN Service
Please read these terms and conditions carefully because they affect your rights and liabilities under the law and govern our relationship with you in relation to the wireless local access network service ("the Service"). If you have any questions about them or do not wish to accept them, please contact us at email@example.com before using the Service.
These terms and conditions do not affect your statutory rights.
1. Information about us
1.1 The Service is provided by IDT Retail Europe ("IDT"). In these terms and conditions "us", "we" or "our" means IDT and "you" or "your" means the individual using the Service.
2. Terms governing your use of the Service
2.2 Your use of the Service indicates your acceptance of these Terms. If you do not agree to our Terms, you must not use the Service.
3. Amendments to Terms
We reserve the right, at our discretion, to modify, add to or remove any of the Terms by updating this website page www.idteurope.com/wifi (“the Terms Page”)at any time where required to do so by any applicable law, regulation or competent authority. We may also modify, add to or remove any of the Terms where it is reasonable to do so. In particular we reserve the right to amend the Acceptable Use Policy set out in clause 14. You should check this Terms Page from time to time to review these Terms to ensure you are happy with any changes. Your continued use of the Service following the updating of the Terms indicates you accept those changes. We may not necessarily keep a copy of these Terms. We advise you to print a copy of them for your information in the future.
4. Licence granted to you
4.1 As long as you comply with these Terms, we grant you a non-exclusive licence to use the Service.
4.2 We may terminate this licence at any time if you are in breach of any of the Terms.
5. Materials in the Service
5.1 The Service (including the landing page for the Service – “Landing Page”) may include or contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and any documents on the Landing Page as well as any other content. It is protected by intellectual property laws including, but not limited to, copyright. The Landing Page and Service may also contain material provided by third parties which is also protected by intellectual property laws.
5.2 All trademarks reproduced on the Landing Page or in the Service which are not the property of or licensed to us are acknowledged.
5.3 You may view, use, download and store material on the Landing Page for personal and research use only. Commercial use is not permitted. The re-distribution, re-publication, or otherwise making available of such material to third parties is prohibited.
5.4 Unauthorised use of the Landing Page or the Service may give rise to a claim against you for damages and/or be a criminal offence.
6. Accuracy of Information
6.1 Any information given by us on the Landing Page or as part of the Service is given in good faith and for general information and interest only. It is subject to change without notice.
6.2 Any information given on the Landing Page or as part of the Service should not be relied on and does not constitute any form of advice or recommendation. By using the Landing Page or the Service you confirm that you have not relied on any such information. Any arrangements made between you and any third party named or referred to on the Landing Page or in the Service are entirely at your sole risk and responsibility. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on any information contained on the Landing Page or in the Service. Our liability to you as explained in clause 10 remains unaffected by this.
8. The Service
8.1 The Service is a wireless data service using radio frequency to access a site location. Fixed line connections connect you to the network operated by The Cloud Networks Limited and subsequently to the Internet.
8.2 When you are located within the radio frequency coverage area of a location, you may connect to the Service using your computer equipment (see clause 9.1 below). The Service is dependent on the suitability of your computer equipment.
8.3 We offer the Service for activities such as the active use of e-mail, instant messaging, browsing the World Wide Web and accessing corporate intranets.
8.4 You can only access the Service from Great Britain and Sweden.
8.5 You can access the Service via hotspots around Great Britain and Sweden. Hotspots can be found at various locations around Great Britain and Sweden. Whilst you can access the Service from most hotspots, you may not be able to access it from all due to restrictions placed by the venue operators.
8.6 Our customer service is available in the United Kingdom at firstname.lastname@example.org . And in Sweden at email@example.com
8.7 We shall use reasonable endeavours to ensure the provision of uninterrupted access to the Service. However, we reserve the right to modify or temporarily suspend the Service or any part of it without notice to you for emergency technical repair.
8.8 Any security that you have in your dealings on the Internet or your corporate intranet is maintained by you when you use the Service. We provide no more security than you already have, because we provide access and do not interfere with content. For that reason, we cannot be, and are not, responsible for the security of your information which includes without limitation data you transmit on the Service, nor are we responsible for the accuracy, completeness or timeliness of any information obtained through the Service from the Internet.
9. User's Obligations and Rights
9.1 You are responsible at your own expense for having suitable computing equipment with wireless LAN (IEEE 802.11b) and associated software and configurations for use with the Service.
9.2 You are responsible at all times for maintaining the confidentiality of the access PIN number, and for all activities that take place via the use of your PIN number.
9.3 You will be liable for our losses and costs resulting from your breach of these Terms, including your breach of the Acceptable Use Policy (see clause 14 below) and/or disclosure of your access PIN number.
9.4 You must not use the Service:
- to make high volume data transfers, especially sustained high volume data transfers;
- to host a web server or any other server;
- to access someone else's account;
- to send unsolicited bulk e-mail;
- to collect other people's personal data without their permission;
- to interfere with other network users;
- for any defamatory or illegal purpose.
9.5 We reserve the right to suspend your access to the Service if we: (a) reasonably believe that your use of the Service is unreasonably excessive (i.e., in excess of forty gigabytes per month); or (b) reasonably believe that you are using the Service for criminal or illegal activities; or (c) you are otherwise in breach of these Terms.
9.6 You do not have the right to resell this Service to any third party.
10. IDT's liability
10.1 The Terms do not exclude or limit our liability (if any) to you for personal injury or death resulting from our negligence, for fraud or for any matter in respect of which it would be illegal for us to exclude or to attempt to exclude our liability.
10.2 We do not guarantee that the Service will be compatible with all hardware and software which you may use.
10.3 You understand and agree that prior to your use of the Service, it is your responsibility to make sure that your computer system has been completely backed up. We are not responsible to you for loss of computer programme data or information.
10.4 WE ARE ONLY LIABLE TO YOU FOR LOSSES WHICH YOU SUFFER AS A RESULT OF A BREACH OF THESE TERMS AND CONDITIONS BY US. WE ARE NOT RESPONSIBLE TO YOU FOR ANY LOSSES WHICH YOU MAY INCUR WHICH WERE NOT A FORESEEABLE CONSEQUENCE OF OUR BREACHING THESE TERMS AND CONDITIONS, FOR EXAMPLE IF YOU AND WE COULD NOT HAVE CONTEMPLATED THOSE LOSSES BEFORE OR WHEN YOU USED OUR SERVICE. OUR LIABILITY TO YOU SHALL NOT IN ANY CIRCUMSTANCES INCLUDE LOSSES RELATING TO ANY BUSINESS, INCLUDING BUT NOT LIMITED TO LOST DATA, LOST PROFITS OR BUSINESS INTERRUPTION.
10.5 We are not liable to you if you cannot use the Service because:
- of any power outage;
- a location on the network is undergoing maintenance; or
- the Service has been suspended or interrupted because of a reason outside of our reasonable control.
10.6 If, however, the Service is not available for reasons other than those listed in 10.5 above at any time or for any period of time, please contact our Customer Service (please see clause 8.6).
10.7 We do not give or assume any warranty, condition, undertaking or term, whether statutory, express or implied, as to condition, satisfactory quality, performance, durability, fitness for purpose or otherwise of the Service and all such terms and warranties are hereby excluded to the fullest extent permitted by law.
10.8 IF IDT IS FOUND TO BE LIABLE TO YOU, SUBJECT TO CLAUSE 10.1 AND WITHOUT PREJUDICE TO CLAUSES 10.2 TO 10.7 INCLUSIVE, THE CLOUD'S LIABILITY SHALL BE LIMITED TO DIRECT LOSS AND TO THE HIGHER OF FIVE HUNDRED POUNDS (£500) OR THE AMOUNT YOU PAID TO IDT FOR THE SERVICES GIVING RISE TO THE CLAIM.
When you use the Internet via the Service, all your Internet traffic and e-mail passes through servers. Some of it may occasionally be captured and stored as part of routine backup processes. However, except as explained in clause 11.3 below, we do not and will not monitor, read or examine that traffic at any time in such a way as to see any personal data unless at any time we are required to do so by law.
12. Complete Agreement
These Terms contain all the terms which you and we have relied on and agreed to in relation to the use of the Service.
13. Jurisdiction and acceptance of these terms and conditions
These Terms are subject to English law. We will try to solve any disagreements quickly and effectively. If you are not happy with the way we deal with your disagreement and you want to take court proceedings, you must do so within the United Kingdom.
14. Acceptable Use Policy
14.1 When using the Service you agree to the following policy, which is intended to improve the use of the Service by preventing unacceptable uses. We do not actively monitor your use of the Service. Similarly we do not exercise editorial control or review over the content of any web site, electronic mail transmission, newsgroup or other material created or accessible over or through the Service provided. However, we may remove, block, filter or restrict by any other means any materials that, in our sole discretion, may be illegal or may subject IDT or third parties to liability or may breach this policy.
14.2 IDT may co-operate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Breach of this policy may result in the suspension or termination of either access to the Service or other actions as detailed below.
14.3 The following, without limitation, are examples of breaches of this policy:
Your use of the Service to:
- transmit any material (by uploading, posting, e-mail or otherwise) that is unlawful, threatening, abusive, harassing, defamatory, obscene, libellous, invasive of another's privacy, hateful or racially, ethnically or otherwise objectionable;
- harm, or attempt to harm, minors in any way;
- transmit any material (by uploading, posting, e-mail or otherwise) that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non disclosure agreements);
- transmit any material (by uploading, posting, e-mail or otherwise) that infringes any intellectual property right or other proprietary rights of any party;
- transmit any material (by uploading, posting, e-mail or otherwise) that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
14.4 If you are aware that a person is in breach of this policy, we should be grateful if you would e-mail IDT at firstname.lastname@example.org with the date, time and place of such breach (and any other information that you think would be useful).
14.5 IDT may take any one or more of the following actions, or other actions not listed, at IDT's sole discretion in response to complaints:
- suspend your use of the Service;
- terminate your use of the Service;
- bill you for administrative costs; or
- commence legal proceedings against you.